Privacy Policy for valirionexa.com

Your personal information security is our commitment

Our privacy protection promise

We respect your privacy and safeguard the security of your data on valirionexa.com. This Privacy Policy sets out how we collect, use, and protect any information you provide during the consultation process.

We comply with the Australian Privacy Principles and ensure your data is treated confidentially. By engaging with our portfolio review services, you agree to this policy’s terms.

Information we collect

We collect only the minimum information required—such as your name, contact details, and portfolio context—to deliver relevant analysis and recommendations.

You may provide information directly

  • Filling out our contact forms for consultation requests
  • Speaking with us via phone, email, or live chat
  • Sharing portfolio details for review purposes
  • Submitting feedback after your consultation
  • Requesting continued analytical support

Automatically collected information

  • IP address for website technical management
  • Browser type and device for service optimisation
  • Website accessed pages for user experience review
  • Time and date of visit to monitor patterns
  • Cookies for essential site functions

How we use your data

Your information is used strictly for managing your requests, providing portfolio reviews, and improving our services.

  • Arranging consultations and responding to queries
  • Delivering portfolio analyses and recommendations
  • Improving our website and services
  • Ensuring client security and compliance
  • Following up on feedback or review updates
  • Managing internal reporting and audits
  • Fulfilling legal or regulatory requirements

Privacy guarantee: We implement industry-standard security practices and never share data for marketing. Your privacy is fundamental to our business values.

When we share your information

We only share information with third parties when necessary for service delivery, legal compliance, or technical support and never for marketing purposes.

Service partners

We may use trusted IT and data management providers to process information under strict confidentiality agreements.

Legal requirements

Information release occurs solely to comply with lawful requests or obligations.

Aggregated data

We may use anonymous data for service metrics and website improvements only.

Your privacy rights

You may request access to, correction, or deletion of your personal data. We respond promptly in line with legal requirements.

  • You can access your information upon request at any time.
  • If data is incorrect, you may request updates or corrections.
  • We will erase your data at your written direction unless legally required otherwise.
  • You can request a copy of your data in machine-readable format.
  • Request restrictions on specific types of processing at any point.
  • Limit data processing for certain uses as defined by law.

Contact us by email or website form to facilitate any privacy-related requests or questions promptly.

How we protect your data

We use technical, administrative, and physical safeguards to secure your personal details and prevent unauthorised access.

Technical safeguards

  • Data encryption for information storage and transfer
  • Secure servers and regular vulnerability assessments
  • Use of firewalls and multi-factor authentication
  • Routine review of access permissions and logs

Organisational protocols

  • Staff training on information security responsibilities
  • Access limited to personnel on a need-to-know basis
  • Confidentiality agreements for all staff and contractors
  • Regular audits for compliance verification

Data retention and deletion

We retain personal data only for as long as required to deliver service or comply with relevant legal obligations.

  • Account data is kept while your account remains active.
  • Portfolio and meeting records retained for review periods.
  • Stored correspondence is deleted after the need concludes.
  • Payment or invoice details are retained per regulations.
  • We do not use your personal data for marketing activities.

Deletion is executed securely and irreversibly when the period ends.

Data processing outside Australia

If your information is processed overseas, we ensure service partners meet Australian standards or relevant agreements apply.

  • Support tickets processed securely if hosted abroad
  • Cloud-based tools with standard contract clauses
  • Trusted IT providers following compliance requirements
  • Routine audits of data storage practices

Cookies and your privacy

Our site uses essential cookies to ensure core functionality. Some analytics tools may be used to monitor website usage.

Types of cookies used

  • Strictly necessary cookies maintain site reliability.
  • Performance cookies help optimise user experience.
  • No personalisation cookies are currently active.
  • Some cookies recall form field entries for convenience.

You may manage cookie preferences in your browser at any time.

Updates to this policy

We may revise this Privacy Policy periodically and will notify users of significant changes on our website.

  • Email alert to clients for substantial updates
  • Notice posted on website homepage
  • Revision date included in privacy page header
  • Policy archive available upon request

Review date is always available at the top of this policy.

Contact on privacy matters

For privacy concerns, reach our Data Protection Officer using the details below.

valirionexa

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone: +61-8-6141-2649

Email: content@valirionexa.com

Policy last updated on October 6, 2025

Effective as of October 6, 2025